LoveSeitan partners with DPD in response to surge in demand

During the Covid-19 pandemic, we’ve seen a surge in demand for seitan across the country, and it’s our pleasure to provide our customers with the best seitan possible during this time. 

Unfortunately, this demand has been too great for our original courier service to handle, and many of our customers have experienced significant delays as a result. We are very sorry for this and apologise unreservedly to anyone who has had to wait longer than expected.

We’ve taken swift action to address this problem head on. From now on, all our deliveries will be handled by DPD. We have negotiated a partnership with them to make sure your deliveries arrive without delays, while ensuring we can still provide good value. 

In particular, DPD is known for:

  • A fast, reliable and secure service.
  • Predict – DPD’s industry-leading ‘Predict’ service gives customers a one-hour delivery window. You can choose to be notified by text or email, so you don’t have to wait in all day.
  • DPD is the UK’s favourite parcel delivery company – DPD tops MoneySavingExpert’s customer satisfaction poll for the sixth year running.
  • Pickup – the smartest parcel shop network with 2,500 Pickup shops throughout the UK.
  • The DPD App – customers can download the free app and never miss a parcel delivery again, with over 5million app users sharing their delivery preferences and accessing a range of in-flight options.
  • 7 Day Delivery – DPD delivers 7 days a week, giving customers the best choice in convenience.
  • Green Delivery – in 2020, DPD will have 10% of its vehicle fleet delivering all-electric throughout the UK, making DPD the greenest parcel delivery company in the country. 

We are very pleased to say that since switching to DPD, the backlog left by the previous courier service has been clearing faster than expected. 

We would like to take this opportunity to thank every single one of you for sticking with us and for your patience during this time. We’re looking forward to providing you all with the best seitan and best customer service possible fro the rest of 2020 and beyond. 

And no matter what, our mission at LoveSeitan will always remain the same: to provide you all with healthy, cruelty-free food, in a convenient way, at a fair price. 

So make sure you follow our journey and stay up to date with our new products on our social channels:





From the whole LoveSeitan team: thank you!

NB: NI parcels will continue to be sent out via Parcelforce, but upgraded to guaranteed Next Day A.M. delivery, at no extra cost to the customer.

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