We cook fresh product at our kitchen in Croydon every Monday and Tuesday. We only very occasionally ship on those days. Generally we ship orders on Wednesday’s and Thursday’s. We send everything by First Class Post for next day delivery, or if your order is over 2kg, we send it by Parcelforce 24, again for next day delivery. If you’re local to us we may even hand deliver it, in these rare cases, please ensure you have the kettle on !!
We don’t ship on Friday’s in case there is any kind of delay as we don’t want orders sitting in a warehouse over the weekend. This can mean that if an order is placed on a Thursday evening, you may not receive it until the following Thursday.
Please also bear in mind that an order of seitan will almost certainly not fit through your letterbox. If you’re not in to receive it the postman / driver may leave a card and you may need to go and collect it from your local sorting office. Alternatively they may leave it with a neighbour. When ordering you can leave instructions on where you would like it left if you’re out, we will pass these on to the postal service.
We always want to ensure that the product we send is as fresh as possible and has a long shelf life. Email email@example.com if you would like an update on your order, but please bear with us, it will be worth waiting for !!!